Summarize bot on skype9/12/2023 ![]() The total number of BGS sessions where a connection was established between Bot and Chat Session. Includes all sessions where an initial request was sent from Ixn/workflow to BGS. The total number of initiated BGS sessions. ![]() Metrics on the Bot Dashboard / Bot Sessions tab Sessions Initiated The following table explains the metrics used on the Bot Sessions tab: The Bot Sessions tab provides an overall view of bot sessions, including information about session durations, about how many sessions were initiated, started, interrupted, or failed, as well as information about the number of messages sent and received by bots. Select one or more tenants to include in the report. Select one or more media types for which to gather data into the report. Select one or more generic bot categories to include in the report. This prompt has no effect if Pre-set Date Filter is set to anything other than none. This prompt has no effect if Pre-set Date Filter is set to anything other than none.Ĭhoose the last date on which to report. If this prompt is set to anything other than none, the Report Date prompt is ignored.Ĭhoose the first date on which to report. Prompts on the Bot Dashboard Pre-set Date FilterĬhoose a date from the list of preset options. The following table explains the prompts you can select when you generate the Bot Dashboard: To get a better idea of what this dashboard looks like, view sample output from the report: You can change how you view the data by using interactive features such as selectors, grouping, widgets, and visualizations, and explore data using multiple paths, though text, data filtering, and layers of organization. Dashboards / dossiers provide an interactive, intuitive data visualization, summarizing key business indicators (KPIs). ![]() Note that the term 'dashboard' is used interchangeably with the term 'dossier’. The Media Sessions tab focuses on media sessions, contrasting the number of media sessions with the number (and percentage) of sessions with bots, and with the number of sessions (and percentage) with bots only.Information about the number of messages sent and received by bots.How many sessions were initiated, started, interrupted, or failed.The Bot Sessions tab provides an overall view of bot sessions, including information about:.The dashboard report organizes data on the following tabs: The Bot Dashboard provides a dashboard-style summary that you can use to evaluate the impact of Chat Bot, including visualizations of session and message volumes, and breaks down sessions based on whether bots, agents, or both, were involved. Multimedia Connector for Skype for Business.
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